Backed by

AI Employees to run your ecommerce operations

Banti monitors your entire operation 24/7 — orders, payments, inventory, logistics, and support. Agents analyze patterns, evaluate options, and act based on your rules.

Book Demo Contact Us

Recent ActionsUpdated 2s ago

Refund issued for order #8214

Customer reported damaged item via chat

Customer Support Agent

Chargeback response submitted

Compiled shipping proof + delivery confirmation

Revenue Protection Agent

Stripe payout discrepancy flagged

Payout $12,410 vs expected $12,680

Payment Reconciliation Agent

3PL shipping delay resolved

Contacted warehouse, rerouted 34 orders

Fulfillment Agent

Agents

One platform. Every operation.

Choose from pre-built agents or customize your own. Each one watches, learns, and acts across your entire ecommerce stack.

Customer Support Agent

Handles support across phone, email, chat, and SMS in your brand voice. Answers order questions, RMAs, shipping issues, and policy questions — and can actually issue refunds, create RMAs, or update orders when appropriate.

Revenue Protection Agent

Contacts customers to resolve disputes before they become chargebacks, or negotiates a refund in exchange for dropping the dispute. Automatically compiles evidence and submits chargeback responses when they do happen.

Payment Reconciliation Agent

Reconciles Shopify, Stripe, Amazon, and marketplace payouts against orders, refunds, fees, and chargebacks — surfacing discrepancies and missed revenue automatically.

Fulfillment & Logistics Agent

Monitors fulfillment operations in real-time across all 3PLs, proactively resolving delays and stock discrepancies. Predicts stockouts and coordinates directly with logistics partners before issues impact customers.

Inventory Management Agent

Maintains real-time inventory accuracy across DTC, wholesale, and marketplace channels with intelligent allocation. Reconciles discrepancies between Shopify, NetSuite, 3PLs, and marketplaces to prevent oversells and stockouts.

Wholesale Operations Agent

Manages end-to-end wholesale operations from PO receipt to invoice reconciliation and compliance documentation. Coordinates with retail partners and handles vendor inquiries autonomously.

Full visibility

See every action. Control every decision.

Every agent action is logged, auditable, and reversible. Monitor decisions in real time, set guardrails, and drill into any workflow with one view across your entire operation.

Monitor agent decisions in real time

Track outcomes across every workflow

Set custom rules and escalation paths

One dashboard for your entire operation

Agent LogicRevenue Protection Agent

Trigger

New Order #1024 detected

Analysis✅

Price variance check passed

Analysis✅

Inventory sync check passed

Risk⚠️

High velocity detected

Action

Flagged for manual review

Your entire stack

Connect once, agents handle the rest

Plug in your storefront, ERP, 3PLs, and communication tools in minutes. Agents work across every system so you don't have to.

Storefronts

Marketplaces

Payments

ERPs

3PLs

Communication

Support

FAQ

Common questions

What kind of businesses use Banti?

We work with startups, small businesses, and growing teams across ecommerce. If you sell on Shopify, Amazon, eBay, or wholesale channels, Banti can help.

How quickly will I see results?

Most customers begin noticing improvements in the first day. For deeper operational changes, you'll typically see lasting impact within 2 to 4 weeks.

What tools and platforms do you integrate with?

Banti supports 2,000+ commonly used tools including Shopify, NetSuite, Slack, Notion, Google Workspace, Microsoft Office, and more. If there's a tool you use that we don't support, we're happy to integrate it for you.

Can I customize the agents?

Yes. You can choose from pre-built agents or customize your own with specific rules, escalation paths, and workflows tailored to your operation.

What does onboarding look like?

Every onboarding starts with a strategy session where we map your workflows and configure agents to your needs. We offer ongoing advisory support depending on your goals and team needs.

How is this different from other automation tools?

Most tools automate a single workflow. Banti agents understand your entire operation — they analyze patterns across orders, payments, inventory, and support to make intelligent decisions, not just follow scripts.

AI Employees to run your ecommerce operations

One platform. Every operation.

Customer Support Agent

Revenue Protection Agent

Payment Reconciliation Agent

Fulfillment & Logistics Agent

Inventory Management Agent

Wholesale Operations Agent

See every action. Control every decision.

Connect once, agents handle the rest

Common questions

Ready to put your operations on autopilot?